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Why is Job Satisfaction Important? Definition, Benefits & Factors

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September 8, 2022

We can list a whole host of aspects of a successful organization. But did you know that the right management is one of the most common characteristics of such companies? Giants like Google or Apple are renowned for investing heavily in their employees’ well-being and happiness. From healthcare benefits to flexibility and career opportunities, their HR teams know how to keep their employees satisfied. This strategy results in many positive business outcomes, such as talent retention.

What can your organization do to enhance employee satisfaction? Employee-centricity is the core pillar, but what does it mean? This article discusses the importance of job satisfaction and how you can cultivate it. 

What is job satisfaction? A clear and simple definition

Here is an old quote from Confucius that is often mentioned in regards to work: ‘choose a job that you love, and you will never have to work a day in your life.’ While this is often true, loving our jobs does not always ensure we will be happy at work.

Job satisfaction comes from working in an environment that matches workers’ needs. While having our dream job should make us happy, this experience can be negatively impacted by things like workplace culture and management.. Micromanagement, for example, can lead to work burnout, even if you are passionate about your position.

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Satisfied employee working on laptop

Why is job satisfaction important? 7 benefits you should  to know about 

1. Employee retention: satisfied workers want to stay

Reaching a high level of employee satisfaction is the key to reducing employee turnover. Especially with a post-pandemic workforce, being people-focused is more important than ever. People who are satisfied with their job and company, feel aligned with their professional life, and are happy to go to work (with no reason to leave. Ensuring your staff is and stays satisfied in times of Great Resignation becomes essential to attracting talents

2. Talent attraction: employee satisfaction is essential for Millennials and Gen-Z

Employee retention and talent attraction always go hand in hand. The goal of every business is to have team members who want to keep working for the company and those  who dream about being part of it. There are many reasons why applicants might wish to join your team, and working conditions are a top priority, especially for the youngest members of our current multigenerational workforce.  They want to join  organizations that fulfill all of their workplace requirements. .

3. Brand image: people want to be part of and support people-focused companies

Employees share grievances about their jobs which is why your workforce can make you succeed as much as it can make you fail. Nobody wants to be part of or support a company known for burnt out employees  or toxic culture. Now  more than ever, words go a long way, and both  positive and negative images can spread  very quickly. Therefore, making sure to meet your employees’ expectations highly contributes to overall  reputation. 

4. Engagement: happy staff are proud to contribute to the business’s growth

Fostering employee satisfaction means building a more engaged workforce. Like  unhappy workers are less motivated, satisfied workers are more eager to perform their tasks meaningfully. In turn , they tend to be more engaged with the company itself. In other words,  engaged team members are more active in helping their organization accomplish their goals.

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5. Productivity: job satisfaction leads to better performance

As we explained in our article regarding employee happiness and productivity, there is a strong correlation between how your workforce feels about the workplace and their performance. Not only does job satisfaction result in more engagement, but it also contributes to improving  your employees’ productivity, such as providing  better work-life balance. All the components that increase satisfaction at work positively impact every part of our way of working too. 

6. Employee well-being: a key aspect to lower absenteeism and burnout

Because employee satisfaction goes hand in hand with  well-being, positive workplace culture, and happiness at work, it also lowers the chances of  burnout. a Absenteeism then usually drops as well . Keep in mind that employee-manager relationships are one of the main contributors to a  satisfied workforce. Feeling comfortable  expressing grievancesalso helps to prevent a situation from escalating  and impacting the health of your employees. 

7. Corporate culture: employee centricity as a core component

As an employee, a manager, or an HR department member your input has a huge impact on the culture of the workplace, contributing to building a positive corporate culture. How your employees feel as members of the  company has a snowball effect, contributing to either a positive or negative perception overall.  A happy and satisfied workforce radiates good vibes and participates in enhancing the  atmosphere at work. Contrarily, unhappy staff may pull each other down, including new hires . 

Three people working together on laptop
Developing a positive corporate culture improves satisfaction

What are the main factors of work satisfaction? 8 key aspects to look at

1. Leadership style

According to an article about micromanagement published by Forbes of those surveyed, ‘85% reported their morale was negatively impacted’ and ‘69% considered changing jobs due to micromanagement’.  This shoes how unnecessary pressure can deeply affect your employee’s well-being and satisfaction.  Managers  are  one of the first reasons for resignation, revealing that leadership training is essential for developing a leadership style that breeds happy employees who are  willing to work together. 

2. Communication

Clear communication is a very important for the maintenance of workplace relationships. . Therefore, promoting transparency, being available, and providing the right communication resources (especially for a hybrid workforce) is key. It also means promoting horizontal communication, allowing managers and employees share information and feedback in a positive and constructive manner.  Team members should also be  be able to express how they feel and and speak on any  issue they could encounter.

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3. Career evolution

Providing a good income, offering lifestyle benefits, or having a positive culture attract and retain talent . However, even with all these perks, every employee seeks professional development . An inability to see opportunities for  career evolution can cause job dissatisfaction,  creating  frustration and hindering  motivation. Today’s workers are constantly looking for ways to learn new things, either through upskilling or reskilling. Giving them the opportunity to do so definitely improves work satisfaction.

4. Flexibility

According to Zippia, 57% of remote workers are satisfied with their job while  only 50% of employees are satisfied when they lack  flexibility for  work location. For every modern company with an employee-centric approach, implementing a hybrid work model, and even flexitime is a must. This is because having a better work-life balance is one of the main priorities for an increasing number of workers.

5. Purpose-driven job

A great source of satisfaction comes from knowing why we go to work every day. Not only do employees that are passionate about their jobs tend to be more satisfied, but they are also more productive, creative, connected, and loyal. Purpose can be found at different levels of an organization. 'Googlers' like the idea that they participate in providing knowledge to as many people as they can, for example. On a smaller scale, being involved in a new project can also  create  a sense of purpose. 

6. Trust and recognition

Lack of trust and recognition are  always main reasons for burnout and resignation. But, on the flip side, increasing both of these can contribute to  greater job satisfaction. People that know they are trusted and are regularly acknowledged for their skills and input in the company are more satisfied. Management is very important when it comes to empleoyee experience. Team members who don’t feel valued and suffer from micromanagement are unlikely to be satisfied with their professional environment.

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7. Lifestyle benefits and salary

Although salary is not the most important aspect of work  younger generations, it still matters. But , lifestyle benefits such as a hybrid work and flexitime play an essential role in boosting work satisfaction. A survey from Glassdoor about what job seekers are looking for shows that 48% of the US workforce mentioned ‘attractive benefits and perks’ as one of the criteria that catch their attention when searching for a new position. The same research reveals that 43% look at work-life balance advantages and 41% at home office opportunities. 

8. Security

Job satisfaction also comes from feeling secure, especially after the COVID-19 crisis. Working for a viable organization with long-term goals reduces stress and fosters happiness and workplace connection. Consequently, team members are more engaged and create stronger relationships with their colleagues as well as the company. These aspects also help increase  the overall level of satisfaction at work. Having transparent and clear communication is key to making your team  feel secure and safe about the future.

Man excited after looking at laptop
Companies that allow for career progression have more satisfied employees

We hope this article gives you a better idea of the importance of job satisfaction. While it can be effected by a number of workplace dynamics,, the most essential step is to create an employee-first working environment. As soon as your actions support your team members, the chances of greater work satisfaction will automatically increase. Do you want to offer better work-life balance to your workers by implementing greater flexibility? Request a free demo of the deskbird app to learn about the benefits of flexible work and how to easily manage your hybrid workspace!


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Why is Job Satisfaction Important? Definition, Benefits & Factors