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Inclusive work culture: why & how to make everyone feel included?

Published:

March 28, 2023

Updated:

December 28, 2023

Organizational culture is what holds your company and your workforce together. No matter which type of corporate culture you choose, implementing inclusive practices is fundamental. But, what is an inclusive work culture? Why is it important and how do you foster inclusion at work

Being inclusive is everyone’s responsibility at every level of your organization. Although building a diverse team is essential for developing a work environment that is fair to all communities, it is only one side of the DEI (Diversity, Equity, and Inclusion) triangle. Hiring employees from all backgrounds and minorities is great, but it is not enough to make things fair.

Do you want everyone to be treated equally and give each individual the same chance to succeed? You need to consider equity and inclusion as well, the two other sides of DEI. Last week, we shared an article about equity and its role in reaching fairness in the workplace. It is now time to focus on creating an inclusive work environment.

The meaning of promoting an inclusive work culture

An inclusive work culture implies adopting practices and behaviors that create a sense of belonging for all communities and allows every employee to have access to the same opportunities. Gender, age, race, religion, sexual orientation, disability, and all of the different examples of diversity in the workplace, are welcome, respected, and given an equal and fair chance to develop their career path. When inclusion is part of a company’s culture, it represents one of the main corporate values. Therefore, all employees in any position are expected to demonstrate an inclusive approach toward each other.


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Group of diverse professional women working together
Group of diverse women working together

The reasons why building an inclusive work environment is fundamental

Applying inclusive practices improves employee experience

Successful employees make businesses thrive. But unhappy and unsatisfied workers feel disconnected from their professional lives. This directly impacts their performance. While employee experience plays a key role in enhancing employee happiness and productivity, an inclusive workplace boosts employee experience!  It creates a work environment where people from all backgrounds feel comfortable and respected. 

Being inclusive lowers your employee turnover

When you create a sense of belonging, give the same chances to everyone without discrimination, and make these aspects a priority, you already meet a number of important employees’ expectations. More than ever, people want a job that matches their personal values. For Millennials and Gen Z, social justice is a crucial topic. Consequently, they highly value DEI initiatives. But, career development is also a fundamental aspect. As Generation Z is the most diverse demographic group, giving the same chances to all communities is a must to retain this young talent. Both Millennials and Gen Z don’t hesitate to quit their job if their expectations aren’t met. Focusing on DEI is a great way to maintain low employee turnover.

An inclusive work culture attracts talent

Employee retention and attraction go hand in hand. Therefore, it is likely that what keeps your workers by your side is also what makes them want to work with you. Corporate culture is crucial when choosing to apply for a job at a company or not. Promoting an employee-centric and inclusive culture gives you an advantage in the labor market to attract the best talent.


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Diversity, equity, and inclusion boost productivity and performance

As highlighted in our article about the benefits of diversity in the workplace, diverse teams are 19% more innovative than others. Yet, this is only one of the reasons why DEI is key. Another explanation is that bringing people from different backgrounds together forms a very resourceful team. However, to give your employees the chance to share their skills, get the most out of their experience, and fully benefit from everyone’s knowledge, you need to enhance diversity at every level of your organization. 

Creating an inclusive work environment enhances your reputation and brand image

DEI matters go beyond the walls of your workplace. People are caring more about social injustice, and Gen Z is particularly active in this cause. The initiatives put in place to build a more diverse, fair, and inclusive work environment matter not only when applying for a job, but also when supporting a company by becoming a partner or a client. Nowadays, reputation spreads quickly on social media and other online platforms. Creating a genuine DEI strategy is fundamental to maintaining a positive and people-focused brand image. 

Workplace inclusion is the cornerstone of a successful management style

Having an inclusive management style helps you meet your employees’ expectations. People who belong to a minority want to be represented and have the same chances as others. But workers who don’t belong to a specific minority also want to see more social justice and fairness in the workplace. As a leader, your main objective is to ensure your coworkers thrive and achieve their goals, right? Promoting diversity, equity, and inclusion also allows you to benefit from the aspects mentioned above and can undoubtedly make a huge difference in your team’s success.


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Woman working from home

Inclusive workplace best practices to implement

Give a voice to all of your employees

How can you create an inclusive work environment in practice? Giving a voice to ALL of your employees is the first commitment you must make when promoting workplace inclusion. Nobody should be left behind and everyone should have the opportunity to share their opinions (without worrying it could impact their career). All communities should also be considered in decision-making and surveys should be conducted to give all team members the chance to express their thoughts.

Require the use of inclusive language in the workplace

Encouraging the use of an inclusive vocabulary at work helps avoid bias and expressions that discriminate against minorities. Your objective here is to speak a language that includes as many people as possible. For example, instead of motivating your team by saying “Ok guys, let’s do this!”, you could say “Ok everyone, let’s do this!”. You can also opt for the term “parental leave” instead of “maternity/paternity leave”. To foster an inclusive work culture try to speak inclusively as much as you can in your verbal and written communication (job description, internal mailing, Slack, social media posts…). 

Create an inclusive workspace design

Imagine how a worker with a disability would feel they didn’t have access to equipment adjusted to their needs. Very often, the diversity box is ticked, but in terms of equity and inclusion, there is still room for improvement. Creating an inclusive work culture is not only about behavior, but it is also about how inclusive your office layout is. A good exercise is to put yourself in your team member's shoes. Through this, you can understand if the physical work environment is designed inclusively or not and make changes accordingly. 

Include holidays from all religions in your corporate calendar 

Adding all religious holidays, or the ones represented in your company, to your corporate calendar is another great way to encourage workplace inclusion. This enables all employees from any religious background to honor dates that are important to them. For example, Muslim team members can take a day off to celebrate Eid-al-Fitr or Eid-al-Adha. Jewish workers might want to be off for Rosh Hashanah and Yom Kippur. Not restricting holidays to the main religion of your country and celebrating other beliefs shows your workforce that everyone’s beliefs are respected and included.


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Collecting employee feedback

Raise awareness with DEI training

DEI training helps your workforce understand the purpose of diversity, equity, and inclusion and how to make it part of your culture. The goal of this type of training is also to make sure DEI practices are applied at every level of your business. Workshops also provide concrete ideas and encourage everyone to share their opinion about this topic. Coworkers can discuss their differences, learn more about each other's feelings and find solutions to make their work environment more inclusive.

Request constructive feedback to promote an inclusive work environment

Our last recommendation to help you promote an inclusive work culture is one of the most important ones. Asking your employees how you can make their work environment more inclusive is crucial. There is nobody better than them to tell you what could be improved on this topic. You can either ask them during a one-to-one meeting or send an anonymous survey if you think they would be uncomfortable telling you their opinions about workplace inclusion in person. 


How do you foster an inclusive work culture in your organization? We hope this article helps you understand this key topic better and gives you some useful ideas for creating an inclusive work environment for all your employees. Flexible work arrangements also support DEI practices as they enable everybody to have a working schedule matching their individual needs. For example, allowing remote work opens new opportunities for people with disabilities and helps parents balance parenthood and their careers. Are you still looking for an easy way to manage your hybrid workspace and workforce? Request a free demo of the deskbird app to discover all our employee-centric features and cost-saving solutions!

Paulyne

Paulyne is a hybrid work specialist, who writes about sustainability, flexible work models and employee experience.

Inclusive work culture: why & how to make everyone feel included?