Workplace ticketing inside the platform your teams already use
Scan a QR code, snap a photo, and report office issues in seconds. Exact location auto-captured. Reporting problems is finally so easy, employees actually do it.
Workplace ticketing built into the workplace, not the backend
Reporting that takes seconds, not effort
If reporting an issue is hard, most people don't bother. deskbird makes it so fast that employees actually do it.
No more chasing for missing details
Decoding vague reports wastes everyone's time. deskbird makes every ticket specific from the start.
Every office issue in one clear workflow
Once issues are reported, teams need one place to track, prioritize, and resolve them. No spreadsheets, no status threads, no scattered updates.
Built to route into the ticketing tools you already use
Already on Jira, ServiceNow, or another ticketing system? deskbird gives employees a faster way to report issues. Every ticket routes into your existing workflow automatically. No migration, no duplicate processes.
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250'000 users can't be wrong
From fixed desks to flexible collaboration: how 4flow makes hybrid work a success with deskbird
deskbird creates planning certainty, orientation, and transparency, making the change tangible and manageable for employees.
When internal solutions don't scale no more: Nexters
deskbird is a booking system with great potential, seamlessly integrating into our daily office life.
Raiffeisen-Volksbank eG makes desk sharing a cross-location success
Since we introduced deskbird, we've definitely noticed that the way people collaborate has changed for the better.
More employees, same space: How ILF Austria solves the space challenge with data instead of gut feeling
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deskbird stands out above all for its very intuitive and easy-to-understand user interface.
From fixed to flexible: How VU Amsterdam migrated 120 employees with no extra space needed
deskbird has not only improved collaboration, but has also proven that flexible workspace can thrive
Certified. Audited. Compliant.
deskbird is built to meet the strictest enterprise security standards. ISO 27001 certified, SOC 2 Type 2 audited, and fully GDPR compliant with data processed and hosted exclusively in the EU. SSO, SCIM, and custom anonymization controls included.
Questions about workplace ticketing & deskbird
Does deskbird replace our IT helpdesk or ticketing system?
No. deskbird is built for workplace and facility issues, not full IT or HR ticketing. If you already use Jira or ServiceNow, deskbird gives employees a faster way to report, then routes the ticket into the system your facilities or IT team already runs.
How do employees report an issue?
In three taps. Employees scan a QR code, tap the location on the floor plan, or open a recent booking. Photo capture and location details are added automatically. No training required.
Can tickets be routed automatically to Jira or ServiceNow?
Yes. deskbird connects to Jira, ServiceNow, and other ticketing systems, so every ticket flows into the workflow your facilities or IT team already uses. No migration, no duplicate processes.
Can I customize categories and routing per location?
Yes. Workplace teams define issue categories per office or area. Tickets are scoped automatically, so reporters only see categories relevant to where they are, and the right team gets the ticket the moment it's submitted.
Can I add workplace ticketing to my existing deskbird setup?
Yes. If you already use deskbird for desks, rooms, parking, or visitors, ticketing runs alongside them. Same admin console, same mobile app. Issues raised from a desk or room are connected to the workplace data covering the rest of your operations.
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Explore workplace ticketing that lives where issues happen
See deskbird capture, route, and resolve workplace issues across every site.
