Resolve issues faster with scan & snap reports
Scan a QR code, snap a photo. Done. Exact location auto-captured. Reporting issues is so easy, employees actually do it.
Empowering over 10,000 workplaces worldwide
Why you need a better way to handle office issues
Disjointed processes don’t get used
When reporting a problem is problematic, most people just don’t. It’s left to be discovered by somebody who won’t put up with it.
Chasing for details wastes time
Decoding issue descriptions is no fun, and chasing for detail is even less. Back & forth wastes everyone’s time.
Delayed fixes spreads dissatisfaction
Unreported issues and slow response affect staff morale, productivity & office attendance.*
*GPA, 2025
Scan it, snap it, sorted.
- Three taps to report – Open the app or scan a QR code, choose a category and attach a photo. Location and resource details are filled in automatically.
- Custom categories – Define your own issue types, from maintenance to cleaning, and route requests to the right teams.
- Instant feedback – The moment you hit submit, the right team gets notified. You’ll see when your request is acknowledged and when it’s resolved.
All your issues in one place
- Unified dashboard – View every open ticket by location, category or assignee. No more spreadsheets or multiple apps.
- Easy tracking – Add comments and images, set priority and mark issues as done. Keep everyone in the loop.
- Custom workflows – Create custom categories for every eventuality and route them to the right teams or external vendors.
Seamlessly integrated
- Raise tickets straight from bookings – Found a broken chair while booking your desk? Report it on the spot, with the resource details auto‑populated.
- Report from floor plans and QR codes – Spotted something wrong in the office? Tap the location on your floor plan or scan a QR code in the room to instantly submit an issue.
- Automatic routing to the right team – Each ticket is tagged to the correct resource and routed to the appropriate service team. No manual sorting or delays.
"Deskbird’s simplicity stands out. The app is incredibly easy to navigate, and all the essential features are exactly where you expect them to be."
Manager of a 1000 employee marketing company
